Training - VEGA offers a variety of training services to meet customer needs. Training schools and seminars are conducted at the VEGA factory in Cincinnati, Ohio or at customer sites covering nuclear measurement technologies and radiation safety. For more information and for a listing of VEGA training offerings, please visit the Training page, accessible through Services at the top of the page.
Radiation Program Auditing - Nuclear Services personnel can audit a customer's Radiation Safety Program to ensure that it is in compliance with the customer's licensing.
Survey Meter Calibrations - Radiation survey instrumentation is required to receive an annual calibration check to ensure proper functionality. The calibration facility at VEGA Americas provides calibration service for meters from most manufacturers. For more information, visit radiation survey meters.
Source Holder & Shutter Repair - In the event that a source holder's shutter becomes stuck or otherwise inoperable, Nuclear Services can repair the shutters in the field. Should the repair need specialized service, the source holder will be professionally prepared for shipment back to VEGA's facility for repair, or disposal and replacement, if necessary.
Leak Testing & Shutter Checks - Periodic leak tests are performed on source holders as a requirement of the customer's licensing, and is done to ensure that no radioactive material has escaped and caused contamination. The test can be done and simply returned to VEGA, or Nuclear Services can go to the site and gather the tests for analysis along with documenting the operability of the shutter. VEGA provides licensed technical analysis on all leak tests.
Return of Sources - VEGA offers complete source life cycle management. At the end of the source's useful life, VEGA can manage the return of sources from the customer site through the ReSource Program.
24-Hour Support - In case of a radiological emergency, Nuclear Services is available 24 hours a day, 7 days a week. During normal business hours (M-F, 8 A.M.-5 P.M. EST), call 800.FOR.LEVEL (800.367.5383) or 513.272.0131 and the operator will direct your call to the appropriate service team. After business hours, please call 800.FOR.LEVEL (800.367.5383) or 513.272.0131. Follow the prompts given by the answering service, including leaving your contact number. A Nuclear Services Engineer will then be paged to return your call. Only page Nuclear Services if it is a radiological emergency; otherwise, direct your call to the appropriate service team to get the quickest, most accurate response for your situation.